Contact Helinox

Order and product help

Use these details for questions before or after purchase.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Customer support

Email: support@helinoux.shop
Phone: 917-271-9550
Support availability: Weekdays 9 AM to 5 PM

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 1201 Meadow Dr, Algonquin, Illinois, 60102, United States.

Store operator

Helinox is an online store operated by Stefano. The official storefront is helinoux.shop.

Business information

Legal operator: Stefano
Business address: 1201 Meadow Dr, Algonquin, Illinois, 60102, United States
Storefront: helinoux.shop